Shipping Policy

Thank you for shopping with us! Here’s what you need to know about our shipping process:

1. Processing Time
Orders are typically processed within 1-2 business days from the time of receipt. Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Rates
Shipping costs are calculated at checkout based on the weight of your items and delivery location.

3. Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. You can track your order’s status on our website or through the carrier’s website.

4. Shipping Delays
While we strive to deliver your order within the estimated time frame, please note that unforeseen delays may occur due to weather, carrier issues, or other factors. We will do our best to keep you informed of any significant delays.

5. Shipping Issues
If you encounter any issues with your shipment, such as a damaged package or an incorrect delivery, please contact our customer service team within 3 days of receiving your order. We will work to resolve the issue promptly.

6. Address Changes
If you need to update your shipping address, please contact us as soon as possible. Once an order is in processing or has shipped, we are unable to change the shipping address.

Contact Information: For any shipping inquiries, please reach out to our customer service team at orders@houseofparts.co