Terms of service

Terms of Service

1. Introduction

Welcome to House of Parts (“we”, “us”, “our”). These Terms govern your use of our website (“Site”) and any purchases made at https://www.houseofparts.net. By accessing or ordering from us, you agree to these Terms. If you disagree, please refrain from using our services.

2. Account Registration & Information

Some features require registering and providing accurate, up‑to‑date personal and payment details. You’re responsible for maintaining confidentiality of your account credentials and for all activity under your account.

3. Ordering & Product Availability

We offer industrial printer parts—including Mutoh, Mimaki, OEM boards, belts, dampers, print heads, and more. All orders are subject to availability. We may limit quantities or cancel orders if items are out of stock or due to errors.

4. Pricing & Payments

Prices are listed in USD for U.S. customers and adjust for other regions. We accept major credit cards, PayPal, Apple Pay, Google Pay, etc. Payment is processed upon order placement. We do not store card details.

5. Shipping & Delivery

Global shipping is available; typical delivery takes up to 7 business days. Shipping times depend on the destination and customs procedures. We are not liable for delays caused by third‑party carriers or customs.

6. Returns & Refunds

Please see our dedicated Returns & Refunds Policy. In summary:

  • Parts must be returned unused and in original packaging within 30 days of delivery.

  • Custom or non‑standard items may be non-returnable.

  • Refunds apply once we’ve received and inspected the returned merchandise.

8. Intellectual Property

All content on this Site—images, logos, text, trademarks—belongs to House of Parts or its partners. You may not use our content without prior written permission.

9. Limitation of Liability

We strive to ensure usability and accuracy of the Site, but we make no guarantees regarding uptime or error-free performance. In no event will we be liable for indirect, incidental, or extraordinary damages linked to your use of the website or purchase of products. Our total liability is capped at the amount you paid.

10. Indemnification

You agree to indemnify House of Parts against any claims, damages, or losses from your misuse of the Site, violation of these Terms, or infringement of others’ rights.

11. Changes to Terms

We reserve the right to update these Terms periodically. The revised Terms will post on this page with the effective date. Continued use of the Site after updates constitutes acceptance.

12. Governing Law

These Terms and any disputes shall be governed by the laws of without regard to conflict of law principles.

13. Contact Us

For any inquiries or concerns related to these Terms or your orders, please contact us:

Email: orders@houseofparts.co